Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  • Hot ideas
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  1. Role Restriction for Session Sharing

    We would like for there to be a way to restrict which users can view other users sessions using the session sharing feature. This could be something like an option in the user roles to turn this feature on or off for specific roles.

    1 vote
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Capture GPU Metrics with API

    How can I get GPU metrics using REST API for the phones which are in the cart, particularly GPU performance and power.

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  3. Note major fixes and changes (example: ML-8340)

    Note major fixes and changes (example: ML-8340)

    There are usually no details for developers to read in the update notes

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reset device state when released (for a single device)

    The below option should be available for individual devices, not all devices that are released. Can you please implement this?

    Reset device state when released
    Devices are in an indeterminate state after being used. Enabling resetting the device state allows optional actions to be be automatically performed when released. These actions invalidate "deviceControl Quick Connect."

    Uninstall all non-system software

    Reboot device

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Camera Injection Barcode Scanning and Image Adjustment

    Part of what we want to use the image injection for is to scan a barcode, as of right now the image injection documentation says this is not supported. We would like to have support for this added. To go along with this we would also like for there to be a way to move the injected image around. An example would be when we need to scan a barcode when the image is uploaded it may not light up with the box for the barcode scanner. So we would like to be able to move the injected image so…

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. [Feedback] Would be great to understand the cadence on server and sdk

    At the moment the server cadence is known but we don't have much insight into the sdk release cadence. Also is there some sort of roadmap that we can get to visually see what's coming?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Feature to install SSL certs or transfer files via deviceconnect portal

    We would like to have a feature available in deviceconnect portal, which provides same capability as upload app feature for uploading certs and installing them across multiple certs.

    This would be really a useful feature for us, since it would benefit our consumers as well as us.
    This is applicable for both iOS and android.

    1 vote
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    in backlog  ·  3 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow user to enter a scale value when updating device viewer window size

    Allowing user the ability to type in the scale value under the device viewer when connection via mobile labs trust would be helpful.

    When user connects to a device using mobile labs trust, there is no way to enter a scale value under the device viewer in an attempt to change the scale; Current option where user can only select the the provided scale value choices can be limiting at times (end up either too small or too larger).

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  10. Recording Sounds, to Make Sure Accessibility Features Work

    Record the sounds coming from the app so QA can verify the Accessibility options are correct and working for the app

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  11. F12 developer options for deviceControl

    They would there to be an f12 option that inspects the device actions, network traffic, etc. This is not possible with devices without setup of the safari and chrome browser

    2 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to delete multiple versions of the same application

    Option to delete multiple versions of the same application

    In order to delete an Application, we are having an option to select single / all. Either we end up deleting one by one or delete all and upload again.

    This is really time consuming as some of the different version we need to still keep it up in Applications. Better to have multiple selection of different versions and delete it.

    3 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Rest API case insensitive search strings

    We would like it so that the search string used when making a Rest API call can be case insensitive. For example when using this line http://system.gigafox.com/apiv1/User?username=test.user@email.com the username at the end has to exactly match the casing of the username in the GigaFox system. So if the username in the system is "test.user@email.com" and you search for "test.user@email.com" it will return like normal but if you search for "Test.user@email.com" it will no return anything.

    1 vote
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    in backlog  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  14. Live Local testing via Proxy Server

    Local proxy servers are what some of the cloud vendors are using to allow the cloud devices to gain access to a company’s internal network. There has to be strict control of what gets installed on the device to allow this and also the ability to ensure every devices starts from a clean state. Access through the device to the corp network needs to be traced back to the users authentication. SauceLabs and BrowserStack both have good implementations of this. Here is info on BrowserStack's implementation: https://www.browserstack.com/local-testing/live

    2 votes
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    under review  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reservation Management API

    Add reservation management to rest api. IE: create, update, read, delete. This would allow for details to be pulled from one mac and then pushed to another.

    1 vote
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    in backlog  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  16. Role Management via REST API

    Add role management to rest api. IE: create, update, read, delete. This would allow for details to be pulled from one mac and then pushed to another.

    1 vote
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    in backlog  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add an option under "Start Appium for application" in the webviewer to skip installing the application

    While "Start Appium for application" works, it's time consuming as it will install the application every time in the background. It would be good if there was a way to start the inspector without installing the application every time.

    3 votes
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    in backlog  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  18. Custom Notches in Webviewer for Notch Testing

    We do notch testing and it would seem that the current notch displayed during stream, is the same regardless of what phone you're using. It would be great if we could have some custom notches. The following phones are what we utilize for notch testing.

    Samsung 10
    OnePlus 6t
    Huawei Mate 20
    Pixel 3/3XL

    1 vote
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Appium unable to identify iFrames with cross domain service

    A mechanism to be able to identify/inventory the contents of <iframe>s, regardless of origination source.

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  20. Alert notifications for when devices and/or the Mac Mini goes offline, the GigaFox admin will receive a notification.

    A generalized notification/alert system that could react to specific events in GigaFox, and send a notification to the appropriate people.

    Potentially could include any of:
    - notifications via email, SMS, or banner-splash on GF pages
    - various priorities for notifications and ability for recipients to set a filter level
    - capacity to send notification to a specific user or all users assigned to a particular role

    2 votes
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    in backlog  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
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