Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

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  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
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  • Hot ideas
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  1. Allow user to enter a scale value when updating device viewer window size

    Allowing user the ability to type in the scale value under the device viewer when connection via mobile labs trust would be helpful.

    When user connects to a device using mobile labs trust, there is no way to enter a scale value under the device viewer in an attempt to change the scale; Current option where user can only select the the provided scale value choices can be limiting at times (end up either too small or too larger).

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  2. Recording Sounds, to Make Sure Accessibility Features Work

    Record the sounds coming from the app so QA can verify the Accessibility options are correct and working for the app

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  3. F12 developer options for deviceControl

    They would there to be an f12 option that inspects the device actions, network traffic, etc. This is not possible with devices without setup of the safari and chrome browser

    2 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  4. Option to delete multiple versions of the same application

    Option to delete multiple versions of the same application

    In order to delete an Application, we are having an option to select single / all. Either we end up deleting one by one or delete all and upload again.

    This is really time consuming as some of the different version we need to still keep it up in Applications. Better to have multiple selection of different versions and delete it.

    3 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Rest API case insensitive search strings

    We would like it so that the search string used when making a Rest API call can be case insensitive. For example when using this line http://system.gigafox.com/apiv1/User?username=test.user@email.com the username at the end has to exactly match the casing of the username in the GigaFox system. So if the username in the system is "test.user@email.com" and you search for "test.user@email.com" it will return like normal but if you search for "Test.user@email.com" it will no return anything.

    1 vote
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    in backlog  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  6. Live Local testing via Proxy Server

    Local proxy servers are what some of the cloud vendors are using to allow the cloud devices to gain access to a company’s internal network. There has to be strict control of what gets installed on the device to allow this and also the ability to ensure every devices starts from a clean state. Access through the device to the corp network needs to be traced back to the users authentication. SauceLabs and BrowserStack both have good implementations of this. Here is info on BrowserStack's implementation: https://www.browserstack.com/local-testing/live

    2 votes
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    under review  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reservation Management API

    Add reservation management to rest api. IE: create, update, read, delete. This would allow for details to be pulled from one mac and then pushed to another.

    1 vote
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    in backlog  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  8. Role Management via REST API

    Add role management to rest api. IE: create, update, read, delete. This would allow for details to be pulled from one mac and then pushed to another.

    1 vote
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    in backlog  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add an option under "Start Appium for application" in the webviewer to skip installing the application

    While "Start Appium for application" works, it's time consuming as it will install the application every time in the background. It would be good if there was a way to start the inspector without installing the application every time.

    3 votes
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    in backlog  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  10. Custom Notches in Webviewer for Notch Testing

    We do notch testing and it would seem that the current notch displayed during stream, is the same regardless of what phone you're using. It would be great if we could have some custom notches. The following phones are what we utilize for notch testing.

    Samsung 10
    OnePlus 6t
    Huawei Mate 20
    Pixel 3/3XL

    1 vote
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Appium unable to identify iFrames with cross domain service

    A mechanism to be able to identify/inventory the contents of <iframe>s, regardless of origination source.

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  12. Alert notifications for when devices and/or the Mac Mini goes offline, the GigaFox admin will receive a notification.

    A generalized notification/alert system that could react to specific events in GigaFox, and send a notification to the appropriate people.

    Potentially could include any of:
    - notifications via email, SMS, or banner-splash on GF pages
    - various priorities for notifications and ability for recipients to set a filter level
    - capacity to send notification to a specific user or all users assigned to a particular role

    2 votes
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    in backlog  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add isDisplayed() method as part of ML support validation

    Customer would like to add isDisplayed() as part of the ML support validation tools.

    2 votes
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    started  ·  1 comment  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  14. Addition of status bar to show application install progress on device

    status bar/progress bar visible to the user reporting on the background progress of an application when it installs on a device from the GF UI.

    3 votes
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    in backlog  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Device Bridge Timeout Feature

    Having a timeout for Device Bridge so that users don't stay connected indefinitely.

    My use case here, is that I gather usage metrics and users have been leaving their device bridge running which keeps a device connected for hours and in some cases days. When gathering usage metrics, this really throws off how much time users have actually been using the solution.

    Is there a way to have the timeout, for release the phone? I'm manually releasing it as an admin but any restart of the MAC will re-initialize device bridge and they connect to instantaneously.

    2 votes
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    in backlog  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Accessibility on Android

    We would like accessibility options on Android devices like the ones that are available for iOS devices.

    1 vote
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    under review  ·  3 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Request to add force close app button

    There is no way to force close the app in the deviceControl app and customer would like there to be a button added so that they can force close the app rather than use the home button to leave the app and then close it with the task manager.

    1 vote
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    under review  ·  1 comment  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Executing Appium commands in MobileLabs

    Would be really helpful to run the Appium commands on the MobileLabs portal itself rather than running the code every time. It helps to verify the things quickly.

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  19. Import/Use user data from SSO/SAML system.

    We would like to be able to point GigaFox to our public endpoint rather than registering users within GigaFox.

    Under the current setup for SSO./SAML it requires us to manually add users to GigaFox for their login to work. If possible we would like for these users to be added automatically from our SSO/SAML system.

    1 vote
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    under review  ·  2 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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