Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

Please do not post company or confidential data.

If you need product support, please visit: http://support.mobilelabsinc.com/

Thank you for joining our community and helping us improve our products. We’re happy you’re here!

  • Hot ideas
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  • My feedback
  1. Alert notifications for when devices and/or the Mac Mini goes offline, the GigaFox admin will receive a notification.

    A generalized notification/alert system that could react to specific events in GigaFox, and send a notification to the appropriate people.

    Potentially could include any of:
    - notifications via email, SMS, or banner-splash on GF pages
    - various priorities for notifications and ability for recipients to set a filter level
    - capacity to send notification to a specific user or all users assigned to a particular role

    2 votes
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    in backlog  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Addition of status bar to show application install progress on device

    status bar/progress bar visible to the user reporting on the background progress of an application when it installs on a device from the GF UI.

    2 votes
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  3. Removing Outdated / Expired Profiles / Certificates

    Request: The ability to easily remove out dated or expired Provision Profiles / Certificates.

    The use case here:

    A certificate was uploaded that was tied to 59 profiles. Around 43 of the 59 profiles are expired and now when I am viewing the iOS Management section of the Web UI, all I see are expired profiles with no way to clean those up.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email/Message for when device status changes to offline

    if a device's status changes from Available to Offline. Users would like to be informed by the System. Is there any possibility that deviceconnect could notified the system administrator about the device status change.

    2 votes
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    planned  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Device battery monitoring feature

    For example; if a battery is acting differently and is starting to bloat, the cart administrator would receive an alert warning through GigaFox and could take action to go remove the bloated device from the cart. This would be especially good for teams that don’t look at their devices inside the cart on a regular or frequent basis.

    4 votes
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    under review  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change root password on the GEM

    Customer would like the option to change the root user password on the GEM for security purposes.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Linkable History Item Info

    I really like the history page for devices. It's been really helpful when debugging automated tests. However, if there is a failure, I can't link out the failure or copy the text because the error only shows when you hover over the "i". It'd be great to be able to copy the error or see more information.

    2 votes
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adding a schedule feature to empty trash and manage disk storage automatically.

    Having the option to schedule emptying trash, to manage disk storage.

    Currently in the System settings there is an option to reclaim disk space by deleting uneeded files. Instead of having to manually go in and click "Empty Trash" it would be nice to just set it to do it automatically every "Friday" or every "Two Weeks" etc etc.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  9. Auto-updates/reminder notifications for deviceConnect

    Either automatic deviceConnect version updates or an automatic update reminder notification if deviceConnect has not been updated in the past 80 days.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
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