Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

Please do not post company or confidential data.

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  1. Allow user to enter a scale value when updating device viewer window size

    Allowing user the ability to type in the scale value under the device viewer when connection via mobile labs trust would be helpful.

    When user connects to a device using mobile labs trust, there is no way to enter a scale value under the device viewer in an attempt to change the scale; Current option where user can only select the the provided scale value choices can be limiting at times (end up either too small or too larger).

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  2. F12 developer options for deviceControl

    They would there to be an f12 option that inspects the device actions, network traffic, etc. This is not possible with devices without setup of the safari and chrome browser

    2 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  3. Live Local testing via Proxy Server

    Local proxy servers are what some of the cloud vendors are using to allow the cloud devices to gain access to a company’s internal network. There has to be strict control of what gets installed on the device to allow this and also the ability to ensure every devices starts from a clean state. Access through the device to the corp network needs to be traced back to the users authentication. SauceLabs and BrowserStack both have good implementations of this. Here is info on BrowserStack's implementation: https://www.browserstack.com/local-testing/live

    2 votes
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    under review  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  4. Phone Call Audio From GEM

    We would like for there to be support to hear the audio from phone calls when using the new GEM audio configuration.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  5. Have default rendering quality be configurable

    Customer wants the universal default rendering for devices to start at 100% instead of 50%. They do not want to have to do it manually. They would like this to be something they can make configurable, where it may be set to 50% by default but you can alter it to be 100% and it will affect all devices and not just the one.

    2 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  6. Simulate biometric authentication within apps

    Simulate biometric features on the device such as FingerPrint and TouchID so that remote testers can test security features of an application.

    8 votes
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    1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hear Audio from Devices

    Allow users to hear audio (alerts, phone calls, etc.) from device through the browser.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  8. Control number of device a user can have open

    Client would like to have the ability to control how many devices a user can have open at one time.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to inject voice to device

    Provide a mechanism to inject a user's voice to the device to test different scenarios of audio testing like making a phone call, voice assistance, and accessibility.

    5 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  10. Increase device viewer screen performance

    iOS runs more slowly on older devices than newer devices and this performance issue impacts testing on older devices. Increase the performance of the device viewer.

    1 vote
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    started  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add ability to throttle network connections of the device

    It would be nice if you could manage the network connection of the device and provide the ability to manage the network conditions to add latency or drop packets so they can more resemble different cellular networks or poor WiFi connections.

    5 votes
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    planned  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
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