Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

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  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  • Hot ideas
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  • My feedback
  1. Allow filtering by "DeviceOperatingSystemChange" in History API

    When running the history API with the the following event type "DeviceOperatingSystemChange" the return is everything and not just "DeviceOperatingSystemChange"

    Can we add this to the searchable event types?

    1 vote
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    in backlog  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to configure the size of the DeviceBridge Log

    Ability to configure the size of the DeviceBridge Log. We would want to store more logs in case we might need to do troubleshooting. We have 4 devices constantly connected through DeviceBridge and the logs kept are for the last 3 to 4 days, depending on the activity on the devices connected. It also resets the connection whenever a new log is created. This has already been reported as a bug

    1 vote
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    planned  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to inject voice to device

    Provide a mechanism to inject a user's voice to the device to test different scenarios of audio testing like making a phone call, voice assistance, and accessibility.

    5 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  4. import user

    Able to import and synchronize all the user details from one server to another server. Current situation is that if the user is already existing, this feature will skip and not import the user details. If the current user is already existing in the current server, it should have a checkbox to selectively overwrite the existing user details. It should also display the difference between the existing user details and the details that is being imported

    2 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. deviceBridge iOS on Windows Support

    Connect iOS Devices to Windows with deviceBridge for use with other automation tools that run on windows machines and not Mac.

    3 votes
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    under review  ·  1 comment  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  6. Hear Audio from Devices

    Allow users to hear audio (alerts, phone calls, etc.) from device through the browser.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Application Control Lists

    The concept of application control lists would provide the ability to ensure that individual applications could only be used by or in a designated subset of GigaFox. This feature would include (but not necessarily limited to) the following:


    • which devices an app can be installed to

    • which roles or users can even see an app in the first place

    • whether prior versions of an application are visible

    • (...other use cases which may arise)

    2 votes
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    in backlog  ·  2 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. View Wireless Carrier Network Signal Strength

    Customer would like to be able to read the wireless carrier network signal strength on Android devices. Customer would like to read this information from the Android status bar or from a different method as long as it is consistent across all Android devices.

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Linkable History Item Info

    I really like the history page for devices. It's been really helpful when debugging automated tests. However, if there is a failure, I can't link out the failure or copy the text because the error only shows when you hover over the "i". It'd be great to be able to copy the error or see more information.

    2 votes
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  10. Have an application keep the user generated display name when resigned.

    The customer would like for their application to keep the same display name that they gave it at the time of upload when the application is resigned.

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change root password on the GEM

    Customer would like the option to change the root user password on the GEM for security purposes.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Control number of device a user can have open

    Client would like to have the ability to control how many devices a user can have open at one time.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  13. Close Application REST API

    Add Rest API and Library call for closing an application

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Application GUID to Columns on Applications page

    Ability to see application GUID on Applications home view

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adding a schedule feature to empty trash and manage disk storage automatically.

    Having the option to schedule emptying trash, to manage disk storage.

    Currently in the System settings there is an option to reclaim disk space by deleting uneeded files. Instead of having to manually go in and click "Empty Trash" it would be nice to just set it to do it automatically every "Friday" or every "Two Weeks" etc etc.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. Installer for deviceBridge

    Provide deviceBridge that can be deployed as an installable package, especially for silent installs.

    1 vote
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    under review  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  17. Auto-updates/reminder notifications for deviceConnect

    Either automatic deviceConnect version updates or an automatic update reminder notification if deviceConnect has not been updated in the past 80 days.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Show SSID

    I would like to have the option to see the SSID where the device is connected to.

    1 vote
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    in backlog  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. A field to leave notes to users

    This is just a thought or an enhancement request that might be useful if added to deviceConnect.

    Add a button or link “Messages from Admin” so users can easily see if there are any messages from Admin related to the use of mobile devices in the Mobile Labs cart.

    (Maybe this is similar to the “show device notes” checkbox but maybe not if other notes not related to a device can be broadcast to users here.)

    An example message would be like “Do not select the Samsung Galaxy S5 devices. There is an issue and a resolution is currently in…

    3 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Create a group of devices

    If group of devices can be created and admins can view only specific list of devices. This will ease to find devices every month and whole group can be picked and assigned for specific use.

    5 votes
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    in backlog  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
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