Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

Please do not post company or confidential data.

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  • Hot ideas
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  • My feedback
  1. Concurrent Use License

    Create a license that is based on the number of in use devices rather than the number of available devices. This allows the users to choose any device in the pool rather than what is active without having to disable another device.

    2 votes
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    in backlog  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Password Reset

    Please provide a password reset feature for registered users.

    2 votes
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    1 comment  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Get app specific logs

    We are working in "Spectrum" app (native app). As of now there are logs available specific to a device. Is there any provision available to get logs specific to the action performed in the app?

    1 vote
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    1 comment  ·  3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide a tool that allows a tester to Verify the connection string

    Provide a tool that allows a tester to enter the connection string information into a text box for example and get a sanity check and any errors back.

    Using UFT the information is limited on why your connection failed.

    1 vote
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    under review  ·  1 comment  ·  Command Line Interface (CLI)  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add custom role permissions to software downloads

    Give administrators the ability to restrict downloads of Trust, CLI, and deviceBridge based on the role.

    1 vote
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    under review  ·  1 comment  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  6. allow a user to release devices used by specific users

    allow a user to release devices used by specific users

    1 vote
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    under review  ·  1 comment  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Device Reservations: Set max time duration, restrict consecutive reservations.

    Ability for an admin to set maximum time duration device can be reserved.
    Restrict consecutive (back-to-back) reservation of the same device by the same user.
    For example – user not able to create a reservation of the device for more than 2 hours. Consecutive, back-to-back reservations of the device are restricted so user not able to create multiple 2 hour reservations of the device without required X amount of hours between reservations.

    7 votes
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    in backlog  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add ability to throttle network connections of the device

    It would be nice if you could manage the network connection of the device and provide the ability to manage the network conditions to add latency or drop packets so they can more resemble different cellular networks or poor WiFi connections.

    5 votes
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    planned  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  9. Robust solution to check distortion in page in landscape and potrait

    on changing to landscape the button,dialogbox,dropdown,label shift toward left side or out of the screen. To verify if such shifts does not happen in automated way.
    However the solution should be robust to all devices under same platform.
    EG: Pixel to pixel would not work since it would be specific to single device

    1 vote
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    under review  ·  1 comment  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow LDAP authenticated users' roles to be managed through deviceConnect

    Allow admins the ability to allow users to be authenticated through AD or LDAP but have the roles managed through deviceConnect.

    3 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reservation Notes

    Ability to add notes to reservations to describe the reservation in more detail. Also useful for users who reserve the device for in-hand testing.

    7 votes
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    in backlog  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Support for 3D Touch Manual and Automated Testing

    At the moment 3D touch testing is not supported by deviceConnect. It would be nice to have this feature added for manual and automated testing.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Support for Android Talkback Testing.

    While deviceConnect supports iOS Voice Over Testing, there is no support for Android Talkback.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Support for testing 'Shake' gesture.

    The option to emulate a 'Shake' gesture with the mobile devices would be nice. This would be useful to test an app that uses this feature.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. As an Admin of deviceConnect, the customer wants the ability to reserver multiple devices at once with one reservation.

    As an Admin of deviceConnect, the customer wants the ability to reserver multiple devices at once with one reservation. Reservations are one to one with devices now.

    2 votes
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    under review  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to reset logs every X period of time. Both device logs, and appium logs per device.

    When I click on a device, and then "View Logs" button, it takes too long to load. We should be able to clear our device logs every week, or per session. Same for when we click "Appium Logs".

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Display Android App Activity on Application Details Page

    Request to Display Android App Activity
    on Application Details Page.

    2 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. iOS: Query the device hardware model number.

    Request to programmatically query the device hardware model number (located the back of an iOS device).

    2 votes
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Picture Injection

    Would be nice to Send an image to the Camera. This would allow testing of the camera function within an app, without the need to actually take a new picture.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Return different builds of an app with CLI

    CLI -applist function does not return different builds of an app. This may be an issue if the only unique aspect of an app is the build number.

    2 votes
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    under review  ·  0 comments  ·  Command Line Interface (CLI)  ·  Flag idea as inappropriate…  ·  Admin →
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