Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  1. Share device sessions

    Create the ability for a user to view another users session. This is particularly helpful in cases of automation where an automated test is run by an automation user and a tester wants to look in on the test run.

    8 votes
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    4 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reservation Notes

    Ability to add notes to reservations to describe the reservation in more detail. Also useful for users who reserve the device for in-hand testing.

    7 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Device Reservations: Set max time duration, restrict consecutive reservations.

    Ability for an admin to set maximum time duration device can be reserved.
    Restrict consecutive (back-to-back) reservation of the same device by the same user.
    For example – user not able to create a reservation of the device for more than 2 hours. Consecutive, back-to-back reservations of the device are restricted so user not able to create multiple 2 hour reservations of the device without required X amount of hours between reservations.

    6 votes
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    under review  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Simulate biometric authentication within apps

    Simulate biometric features on the device such as FingerPrint and TouchID so that remote testers can test security features of an application.

    5 votes
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    1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to inject voice to device

    Provide a mechanism to inject a user's voice to the device to test different scenarios of audio testing like making a phone call, voice assistance, and accessibility.

    5 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add ability to throttle network connections of the device

    It would be nice if you could manage the network connection of the device and provide the ability to manage the network conditions to add latency or drop packets so they can more resemble different cellular networks or poor WiFi connections.

    5 votes
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    planned  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Device battery monitoring feature

    For example; if a battery is acting differently and is starting to bloat, the cart administrator would receive an alert warning through GigaFox and could take action to go remove the bloated device from the cart. This would be especially good for teams that don’t look at their devices inside the cart on a regular or frequent basis.

    4 votes
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    under review  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create a group of devices

    If group of devices can be created and admins can view only specific list of devices. This will ease to find devices every month and whole group can be picked and assigned for specific use.

    4 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Device Recording And Reporting

    Hello,

    We are looking for options to have screen recording and test reporting.that is spit out after our automation runs.

    Looking at other options in the industry it would seem that this functionality is doable. Kobiton for example has the ability to record straight from the browser. Airtest automation allows you to run your tests and the output is captured into a nice and neat HTML report, all which can be called from the API.

    Is this something that's on the road map for either screen recording or on device image capture which can also be called via the API…

    3 votes
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    under review  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  10. deviceBridge iOS on Windows Support

    Connect iOS Devices to Windows with deviceBridge for use with other automation tools that run on windows machines and not Mac.

    3 votes
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    under review  ·  1 comment  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  11. A field to leave notes to users

    This is just a thought or an enhancement request that might be useful if added to deviceConnect.

    Add a button or link “Messages from Admin” so users can easily see if there are any messages from Admin related to the use of mobile devices in the Mobile Labs cart.

    (Maybe this is similar to the “show device notes” checkbox but maybe not if other notes not related to a device can be broadcast to users here.)

    An example message would be like “Do not select the Samsung Galaxy S5 devices. There is an issue and a resolution is currently in…

    3 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add an option under "Start Appium for application" in the webviewer to skip installing the application

    While "Start Appium for application" works, it's time consuming as it will install the application every time in the background. It would be good if there was a way to start the inspector without installing the application every time.

    2 votes
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    in backlog  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  13. Alert notifications for when devices and/or the Mac Mini goes offline, the GigaFox admin will receive a notification.

    A generalized notification/alert system that could react to specific events in GigaFox, and send a notification to the appropriate people.

    Potentially could include any of:
    - notifications via email, SMS, or banner-splash on GF pages
    - various priorities for notifications and ability for recipients to set a filter level
    - capacity to send notification to a specific user or all users assigned to a particular role

    2 votes
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    in backlog  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add isDisplayed() method as part of ML support validation

    Customer would like to add isDisplayed() as part of the ML support validation tools.

    2 votes
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    under review  ·  1 comment  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  15. Addition of status bar to show application install progress on device

    status bar/progress bar visible to the user reporting on the background progress of an application when it installs on a device from the GF UI.

    2 votes
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. Device Bridge Timeout Feature

    Having a timeout for Device Bridge so that users don't stay connected indefinitely.

    My use case here, is that I gather usage metrics and users have been leaving their device bridge running which keeps a device connected for hours and in some cases days. When gathering usage metrics, this really throws off how much time users have actually been using the solution.

    Is there a way to have the timeout, for release the phone? I'm manually releasing it as an admin but any restart of the MAC will re-initialize device bridge and they connect to instantaneously.

    2 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Logging API Calls

    Any network calls we are posting to the mobileLabs cart server can be tracked using logs.

    2 votes
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    under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support for .aab files.

    We would like to have support for the Android file type .aab to be added.

    2 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. Capture incoming WiFi traffic on a given mobile device for debugging

    We would want to capture the Wifi traffic of a given mobile device to troubleshoot if there are any issues with the downstream system and also to inspect the http request and response.
    Is there any plans of building a feature to inspect and intercept wifi traffic like in fiddler's capability?

    2 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have default rendering quality be configurable

    Customer wants the universal default rendering for devices to start at 100% instead of 50%. They do not want to have to do it manually. They would like this to be something they can make configurable, where it may be set to 50% by default but you can alter it to be 100% and it will affect all devices and not just the one.

    2 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
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