Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  1. Simulate biometric authentication within apps

    Simulate biometric features on the device such as FingerPrint and TouchID so that remote testers can test security features of an application.

    8 votes
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    1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  2. Device Reservations: Set max time duration, restrict consecutive reservations.

    Ability for an admin to set maximum time duration device can be reserved.
    Restrict consecutive (back-to-back) reservation of the same device by the same user.
    For example – user not able to create a reservation of the device for more than 2 hours. Consecutive, back-to-back reservations of the device are restricted so user not able to create multiple 2 hour reservations of the device without required X amount of hours between reservations.

    7 votes
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    in backlog  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reservation Notes

    Ability to add notes to reservations to describe the reservation in more detail. Also useful for users who reserve the device for in-hand testing.

    7 votes
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    in backlog  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Device battery monitoring feature

    For example; if a battery is acting differently and is starting to bloat, the cart administrator would receive an alert warning through GigaFox and could take action to go remove the bloated device from the cart. This would be especially good for teams that don’t look at their devices inside the cart on a regular or frequent basis.

    6 votes
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    1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →

    We’re looking at building out a general alerts and monitoring system; this particular feature will become part of that. Specifically detecting “bloat” may be a little bit tricky because we haven’t found any consistently clear indicators as to when a battery starts to tip over the edge, but just being able to have the cart monitor various metrics more easily will still help.

  5. Create a group of devices

    If group of devices can be created and admins can view only specific list of devices. This will ease to find devices every month and whole group can be picked and assigned for specific use.

    6 votes
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    in backlog  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to inject voice to device

    Provide a mechanism to inject a user's voice to the device to test different scenarios of audio testing like making a phone call, voice assistance, and accessibility.

    5 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add ability to throttle network connections of the device

    It would be nice if you could manage the network connection of the device and provide the ability to manage the network conditions to add latency or drop packets so they can more resemble different cellular networks or poor WiFi connections.

    5 votes
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    planned  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  8. Device Recording And Reporting

    Hello,

    We are looking for options to have screen recording and test reporting.that is spit out after our automation runs.

    Looking at other options in the industry it would seem that this functionality is doable. Kobiton for example has the ability to record straight from the browser. Airtest automation allows you to run your tests and the output is captured into a nice and neat HTML report, all which can be called from the API.

    Is this something that's on the road map for either screen recording or on device image capture which can also be called via the API…

    4 votes
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    under review  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. Install Application on Devices via UI should be Parallel

    Installing a build to multiple phones should be done in parallel instead of synchronously, since one phone's installation does not require another phone's installation to pass

    4 votes
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    in backlog  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Email/Message for when device status changes to offline

    if a device's status changes from Available to Offline. Users would like to be informed by the System. Is there any possibility that deviceconnect could notified the system administrator about the device status change.

    4 votes
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    planned  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  11. A field to leave notes to users

    This is just a thought or an enhancement request that might be useful if added to deviceConnect.

    Add a button or link “Messages from Admin” so users can easily see if there are any messages from Admin related to the use of mobile devices in the Mobile Labs cart.

    (Maybe this is similar to the “show device notes” checkbox but maybe not if other notes not related to a device can be broadcast to users here.)

    An example message would be like “Do not select the Samsung Galaxy S5 devices. There is an issue and a resolution is currently in…

    4 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Option to delete multiple versions of the same application

    Option to delete multiple versions of the same application

    In order to delete an Application, we are having an option to select single / all. Either we end up deleting one by one or delete all and upload again.

    This is really time consuming as some of the different version we need to still keep it up in Applications. Better to have multiple selection of different versions and delete it.

    3 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add an option under "Start Appium for application" in the webviewer to skip installing the application

    While "Start Appium for application" works, it's time consuming as it will install the application every time in the background. It would be good if there was a way to start the inspector without installing the application every time.

    3 votes
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    in backlog  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  14. Addition of status bar to show application install progress on device

    status bar/progress bar visible to the user reporting on the background progress of an application when it installs on a device from the GF UI.

    3 votes
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    in backlog  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  15. deviceBridge iOS on Windows Support

    Connect iOS Devices to Windows with deviceBridge for use with other automation tools that run on windows machines and not Mac.

    3 votes
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    under review  ·  1 comment  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  16. Password Reset

    Please provide a password reset feature for registered users.

    3 votes
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    1 comment  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow LDAP authenticated users' roles to be managed through deviceConnect

    Allow admins the ability to allow users to be authenticated through AD or LDAP but have the roles managed through deviceConnect.

    3 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support for Android Talkback Testing.

    While deviceConnect supports iOS Voice Over Testing, there is no support for Android Talkback.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. F12 developer options for deviceControl

    They would there to be an f12 option that inspects the device actions, network traffic, etc. This is not possible with devices without setup of the safari and chrome browser

    2 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  20. Live Local testing via Proxy Server

    Local proxy servers are what some of the cloud vendors are using to allow the cloud devices to gain access to a company’s internal network. There has to be strict control of what gets installed on the device to allow this and also the ability to ensure every devices starts from a clean state. Access through the device to the corp network needs to be traced back to the users authentication. SauceLabs and BrowserStack both have good implementations of this. Here is info on BrowserStack's implementation: https://www.browserstack.com/local-testing/live

    2 votes
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    under review  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
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