Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  • Hot ideas
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  • My feedback
  1. iOS: Query the device hardware model number.

    Request to programmatically query the device hardware model number (located the back of an iOS device).

    3 votes
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support for Android Talkback Testing.

    While deviceConnect supports iOS Voice Over Testing, there is no support for Android Talkback.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. F12 developer options for deviceControl

    They would there to be an f12 option that inspects the device actions, network traffic, etc. This is not possible with devices without setup of the safari and chrome browser

    2 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  4. Live Local testing via Proxy Server

    Local proxy servers are what some of the cloud vendors are using to allow the cloud devices to gain access to a company’s internal network. There has to be strict control of what gets installed on the device to allow this and also the ability to ensure every devices starts from a clean state. Access through the device to the corp network needs to be traced back to the users authentication. SauceLabs and BrowserStack both have good implementations of this. Here is info on BrowserStack's implementation: https://www.browserstack.com/local-testing/live

    2 votes
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    under review  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add isDisplayed() method as part of ML support validation

    Customer would like to add isDisplayed() as part of the ML support validation tools.

    2 votes
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    started  ·  1 comment  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  6. Device Bridge Timeout Feature

    Having a timeout for Device Bridge so that users don't stay connected indefinitely.

    My use case here, is that I gather usage metrics and users have been leaving their device bridge running which keeps a device connected for hours and in some cases days. When gathering usage metrics, this really throws off how much time users have actually been using the solution.

    Is there a way to have the timeout, for release the phone? I'm manually releasing it as an admin but any restart of the MAC will re-initialize device bridge and they connect to instantaneously.

    2 votes
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    in backlog  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Logging API Calls

    Any network calls we are posting to the mobileLabs cart server can be tracked using logs.

    2 votes
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    under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for .aab files.

    We would like to have support for the Android file type .aab to be added.

    2 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Capture incoming WiFi traffic on a given mobile device for debugging

    We would want to capture the Wifi traffic of a given mobile device to troubleshoot if there are any issues with the downstream system and also to inspect the http request and response.
    Is there any plans of building a feature to inspect and intercept wifi traffic like in fiddler's capability?

    2 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Connect to different WiFi networks through automation (e.g. the deviceConnect C# SDK).

    Connect to different WiFi networks through automation (e.g. the deviceConnect C# SDK).

    2 votes
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    started  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  11. Have default rendering quality be configurable

    Customer wants the universal default rendering for devices to start at 100% instead of 50%. They do not want to have to do it manually. They would like this to be something they can make configurable, where it may be set to 50% by default but you can alter it to be 100% and it will affect all devices and not just the one.

    2 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  12. import user

    Able to import and synchronize all the user details from one server to another server. Current situation is that if the user is already existing, this feature will skip and not import the user details. If the current user is already existing in the current server, it should have a checkbox to selectively overwrite the existing user details. It should also display the difference between the existing user details and the details that is being imported

    2 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Linkable History Item Info

    I really like the history page for devices. It's been really helpful when debugging automated tests. However, if there is a failure, I can't link out the failure or copy the text because the error only shows when you hover over the "i". It'd be great to be able to copy the error or see more information.

    2 votes
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  14. As an Admin of deviceConnect, the customer wants the ability to reserver multiple devices at once with one reservation.

    As an Admin of deviceConnect, the customer wants the ability to reserver multiple devices at once with one reservation. Reservations are one to one with devices now.

    2 votes
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    under review  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Support for 3D Touch Manual and Automated Testing

    At the moment 3D touch testing is not supported by deviceConnect. It would be nice to have this feature added for manual and automated testing.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Display Android App Activity on Application Details Page

    Request to Display Android App Activity
    on Application Details Page.

    2 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Support for testing 'Shake' gesture.

    The option to emulate a 'Shake' gesture with the mobile devices would be nice. This would be useful to test an app that uses this feature.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Picture Injection

    Would be nice to Send an image to the Camera. This would allow testing of the camera function within an app, without the need to actually take a new picture.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Return different builds of an app with CLI

    CLI -applist function does not return different builds of an app. This may be an issue if the only unique aspect of an app is the build number.

    2 votes
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    under review  ·  0 comments  ·  Command Line Interface (CLI)  ·  Flag idea as inappropriate…  ·  Admin →
  20. Appium Eclipse Plugin

    It would be great to have an Eclipse Plug-in for the built-in Appium server in deviceConnect. This way we don't have to manage windows and it can also help interact with code and inspect objects.

    2 votes
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
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