Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  1. Camera Injection Barcode Scanning and Image Adjustment

    Part of what we want to use the image injection for is to scan a barcode, as of right now the image injection documentation says this is not supported. We would like to have support for this added. To go along with this we would also like for there to be a way to move the injected image around. An example would be when we need to scan a barcode when the image is uploaded it may not light up with the box for the barcode scanner. So we would like to be able to move the injected image so…

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. [Feedback] Would be great to understand the cadence on server and sdk

    At the moment the server cadence is known but we don't have much insight into the sdk release cadence. Also is there some sort of roadmap that we can get to visually see what's coming?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow user to enter a scale value when updating device viewer window size

    Allowing user the ability to type in the scale value under the device viewer when connection via mobile labs trust would be helpful.

    When user connects to a device using mobile labs trust, there is no way to enter a scale value under the device viewer in an attempt to change the scale; Current option where user can only select the the provided scale value choices can be limiting at times (end up either too small or too larger).

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  5. Recording Sounds, to Make Sure Accessibility Features Work

    Record the sounds coming from the app so QA can verify the Accessibility options are correct and working for the app

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  6. F12 developer options for deviceControl

    They would there to be an f12 option that inspects the device actions, network traffic, etc. This is not possible with devices without setup of the safari and chrome browser

    2 votes
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to delete multiple versions of the same application

    Option to delete multiple versions of the same application

    In order to delete an Application, we are having an option to select single / all. Either we end up deleting one by one or delete all and upload again.

    This is really time consuming as some of the different version we need to still keep it up in Applications. Better to have multiple selection of different versions and delete it.

    3 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Live Local testing via Proxy Server

    Local proxy servers are what some of the cloud vendors are using to allow the cloud devices to gain access to a company’s internal network. There has to be strict control of what gets installed on the device to allow this and also the ability to ensure every devices starts from a clean state. Access through the device to the corp network needs to be traced back to the users authentication. SauceLabs and BrowserStack both have good implementations of this. Here is info on BrowserStack's implementation: https://www.browserstack.com/local-testing/live

    2 votes
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    under review  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  9. Custom Notches in Webviewer for Notch Testing

    We do notch testing and it would seem that the current notch displayed during stream, is the same regardless of what phone you're using. It would be great if we could have some custom notches. The following phones are what we utilize for notch testing.

    Samsung 10
    OnePlus 6t
    Huawei Mate 20
    Pixel 3/3XL

    1 vote
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Appium unable to identify iFrames with cross domain service

    A mechanism to be able to identify/inventory the contents of <iframe>s, regardless of origination source.

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  11. Accessibility on Android

    We would like accessibility options on Android devices like the ones that are available for iOS devices.

    1 vote
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    under review  ·  3 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Request to add force close app button

    There is no way to force close the app in the deviceControl app and customer would like there to be a button added so that they can force close the app rather than use the home button to leave the app and then close it with the task manager.

    1 vote
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    under review  ·  1 comment  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Executing Appium commands in MobileLabs

    Would be really helpful to run the Appium commands on the MobileLabs portal itself rather than running the code every time. It helps to verify the things quickly.

    1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  14. Import/Use user data from SSO/SAML system.

    We would like to be able to point GigaFox to our public endpoint rather than registering users within GigaFox.

    Under the current setup for SSO./SAML it requires us to manually add users to GigaFox for their login to work. If possible we would like for these users to be added automatically from our SSO/SAML system.

    1 vote
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    under review  ·  2 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Logging API Calls

    Any network calls we are posting to the mobileLabs cart server can be tracked using logs.

    2 votes
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    under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  16. Having a API endpoint for the Location feature

    Hello,

    Currently, when accessing a phone in the Mobile Cabinet, you can set the location of that phone using the "Location" button. It would be great to have an API endpoint that provides the same functionality.

    Use Case:
    We test various websites and URL's as well as do some location testing.The current functionality is great and straight forward to use. When running automation, it would be great if we could call a location in code via a endpoint that allows us the same functionality as if we did it within the Gigafox Web Viewer. This way, we can take that…

    1 vote
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    under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add In A Application History Section / Page

    Just like the Device History page, it would be really useful to have a History of the Applications, to help debug who is uploading what applications when by what means (i.e API vs WEB) and when do they get marked for deletion.

    A use case here, is that recently there are have been a few issues with applications not being deleted and it looks like an artifact was uploaded twice by mobile labs.

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Removing Outdated / Expired Profiles / Certificates

    Request: The ability to easily remove out dated or expired Provision Profiles / Certificates.

    The use case here:

    A certificate was uploaded that was tied to 59 profiles. Around 43 of the 59 profiles are expired and now when I am viewing the iOS Management section of the Web UI, all I see are expired profiles with no way to clean those up.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  19. Revoke Status Access By Role

    Hello,

    As an admin on multiple boxes, I'd like the ability to also restrict the ability for users to see specific statuses.

    Use case here, I have a lot of upper management that access the box occasionally and them being able to view the "Offline" and "Disabled" statuses, creates some confusion. I only want them to see "Available" and "In Use" and avoid any unnecessary clutter and noise that comes with the other statuses.

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. [Developer Usability] REST API does not reflect an underlining rule

    STEPS:

    Retain the device with User A,
    Make a call to launch the application with User B
    ---> API will return success but never launch the application

    The major feedback from this, is that you have a rule: you cannot interact with a phone unless you are the one who has it retained but their API does not reflect that. It will return a success that the message was sent, which is super misleading, instead it should have some error like "cant launch application on device because retained by " __"

    Though it's now known, it's just a "gotcha" and…

    1 vote
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    under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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