Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

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  • Check out the ideas others have suggested and vote on your favorites
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  • Hot ideas
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  1. Removing Outdated / Expired Profiles / Certificates

    Request: The ability to easily remove out dated or expired Provision Profiles / Certificates.

    The use case here:

    A certificate was uploaded that was tied to 59 profiles. Around 43 of the 59 profiles are expired and now when I am viewing the iOS Management section of the Web UI, all I see are expired profiles with no way to clean those up.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Revoke Status Access By Role

    Hello,

    As an admin on multiple boxes, I'd like the ability to also restrict the ability for users to see specific statuses.

    Use case here, I have a lot of upper management that access the box occasionally and them being able to view the "Offline" and "Disabled" statuses, creates some confusion. I only want them to see "Available" and "In Use" and avoid any unnecessary clutter and noise that comes with the other statuses.

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. [Developer Usability] REST API does not reflect an underlining rule

    STEPS:

    Retain the device with User A,
    Make a call to launch the application with User B
    ---> API will return success but never launch the application

    The major feedback from this, is that you have a rule: you cannot interact with a phone unless you are the one who has it retained but their API does not reflect that. It will return a success that the message was sent, which is super misleading, instead it should have some error like "cant launch application on device because retained by " __"

    Though it's now known, it's just a "gotcha" and…

    1 vote
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    under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support for .aab files.

    We would like to have support for the Android file type .aab to be added.

    2 votes
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Device Recording And Reporting

    Hello,

    We are looking for options to have screen recording and test reporting.that is spit out after our automation runs.

    Looking at other options in the industry it would seem that this functionality is doable. Kobiton for example has the ability to record straight from the browser. Airtest automation allows you to run your tests and the output is captured into a nice and neat HTML report, all which can be called from the API.

    Is this something that's on the road map for either screen recording or on device image capture which can also be called via the API…

    3 votes
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    under review  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  6. Capability to specify the type of screen and orientation for the foldable phones

    Foldable phones are planned to be the next advancement in mobile devices (Samsung, Microsoft, apple has applied for patents, Motorola…). The feature is not about screen rotation, the foldable phones have at least 2 screens. Samsung Fold has 3 screens. Right now mobile labs cart have static placement of mobile phones, which means the phones cannot be folded, unfolded. Like you have built screen rotation, there has to be a feature for the tester to specify which screen and orientation is required on the foldable phone.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Capture incoming WiFi traffic on a given mobile device for debugging

    We would want to capture the Wifi traffic of a given mobile device to troubleshoot if there are any issues with the downstream system and also to inspect the http request and response.
    Is there any plans of building a feature to inspect and intercept wifi traffic like in fiddler's capability?

    2 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add/Remove devices to .dcbridgerc via command line.

    Customer would like for there to be a way to add and removed devices from deviceBridge using command line. An example of this would be commands such as 'dcb adddevice $serialnumber' and 'dcb removedevice $serialnumber', where these commands would either add or remove the specified device from the .dcbridgerc file.

    1 vote
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    planned  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  9. Phone Call Audio From GEM

    We would like for there to be support to hear the audio from phone calls when using the new GEM audio configuration.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customer would like to be able to run their GigaFox system on a Virtual Machine

    Customer would like to be able to run their GigaFox system on a Virtual Machine instead of directly on the Mac Mini.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Connect to different WiFi networks through automation (e.g. the deviceConnect C# SDK).

    Connect to different WiFi networks through automation (e.g. the deviceConnect C# SDK).

    1 vote
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    started  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have default rendering quality be configurable

    Customer wants the universal default rendering for devices to start at 100% instead of 50%. They do not want to have to do it manually. They would like this to be something they can make configurable, where it may be set to 50% by default but you can alter it to be 100% and it will affect all devices and not just the one.

    2 votes
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    in backlog  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  13. Simulate biometric authentication within apps

    Simulate biometric features on the device such as FingerPrint and TouchID so that remote testers can test security features of an application.

    5 votes
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    1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  14. Install Application on Devices via UI should be Parallel

    Installing a build to multiple phones should be done in parallel instead of synchronously, since one phone's installation does not require another phone's installation to pass

    2 votes
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    in backlog  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email/Message for when device status changes to offline

    if a device's status changes from Available to Offline. Users would like to be informed by the System. Is there any possibility that deviceconnect could notified the system administrator about the device status change.

    2 votes
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    planned  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to configure the size of the DeviceBridge Log

    Ability to configure the size of the DeviceBridge Log. We would want to store more logs in case we might need to do troubleshooting. We have 4 devices constantly connected through DeviceBridge and the logs kept are for the last 3 to 4 days, depending on the activity on the devices connected. It also resets the connection whenever a new log is created. This has already been reported as a bug

    1 vote
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    planned  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  18. Device battery monitoring feature

    For example; if a battery is acting differently and is starting to bloat, the cart administrator would receive an alert warning through GigaFox and could take action to go remove the bloated device from the cart. This would be especially good for teams that don’t look at their devices inside the cart on a regular or frequent basis.

    4 votes
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    under review  ·  1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  19. Hear Audio from Devices

    Allow users to hear audio (alerts, phone calls, etc.) from device through the browser.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  20. Device Comment Field

    Provide a "comment" type field to device where notes can be easily entered and shown over time in same view.

    1 vote
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    1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! We would like to know more about your request. Can you please provide more specifics and a possible Use Case so that we can better understand how you would like this implemented? If you would like to have a phone call to discuss, let us know.

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