Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

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  • Check out the ideas others have suggested and vote on your favorites
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  • Hot ideas
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  1. Install Application on Devices via UI should be Parallel

    Installing a build to multiple phones should be done in parallel instead of synchronously, since one phone's installation does not require another phone's installation to pass

    4 votes
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    in backlog  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email/Message for when device status changes to offline

    if a device's status changes from Available to Offline. Users would like to be informed by the System. Is there any possibility that deviceconnect could notified the system administrator about the device status change.

    4 votes
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    planned  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to configure the size of the DeviceBridge Log

    Ability to configure the size of the DeviceBridge Log. We would want to store more logs in case we might need to do troubleshooting. We have 4 devices constantly connected through DeviceBridge and the logs kept are for the last 3 to 4 days, depending on the activity on the devices connected. It also resets the connection whenever a new log is created. This has already been reported as a bug

    1 vote
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    planned  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  5. Device battery monitoring feature

    For example; if a battery is acting differently and is starting to bloat, the cart administrator would receive an alert warning through GigaFox and could take action to go remove the bloated device from the cart. This would be especially good for teams that don’t look at their devices inside the cart on a regular or frequent basis.

    6 votes
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    1 comment  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →

    We’re looking at building out a general alerts and monitoring system; this particular feature will become part of that. Specifically detecting “bloat” may be a little bit tricky because we haven’t found any consistently clear indicators as to when a battery starts to tip over the edge, but just being able to have the cart monitor various metrics more easily will still help.

  6. Hear Audio from Devices

    Allow users to hear audio (alerts, phone calls, etc.) from device through the browser.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  7. Device Comment Field

    Provide a "comment" type field to device where notes can be easily entered and shown over time in same view.

    1 vote
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    1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback! We would like to know more about your request. Can you please provide more specifics and a possible Use Case so that we can better understand how you would like this implemented? If you would like to have a phone call to discuss, let us know.

  8. Allow filtering by "DeviceOperatingSystemChange" in History API

    When running the history API with the the following event type "DeviceOperatingSystemChange" the return is everything and not just "DeviceOperatingSystemChange"

    Can we add this to the searchable event types?

    1 vote
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    in backlog  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. View Wireless Carrier Network Signal Strength

    Customer would like to be able to read the wireless carrier network signal strength on Android devices. Customer would like to read this information from the Android status bar or from a different method as long as it is consistent across all Android devices.

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. import user

    Able to import and synchronize all the user details from one server to another server. Current situation is that if the user is already existing, this feature will skip and not import the user details. If the current user is already existing in the current server, it should have a checkbox to selectively overwrite the existing user details. It should also display the difference between the existing user details and the details that is being imported

    2 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Have an application keep the user generated display name when resigned.

    The customer would like for their application to keep the same display name that they gave it at the time of upload when the application is resigned.

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change root password on the GEM

    Customer would like the option to change the root user password on the GEM for security purposes.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  13. Control number of device a user can have open

    Client would like to have the ability to control how many devices a user can have open at one time.

    1 vote
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    under review  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  14. Close Application REST API

    Add Rest API and Library call for closing an application

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Application GUID to Columns on Applications page

    Ability to see application GUID on Applications home view

    1 vote
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    under review  ·  0 comments  ·  Application Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Linkable History Item Info

    I really like the history page for devices. It's been really helpful when debugging automated tests. However, if there is a failure, I can't link out the failure or copy the text because the error only shows when you hover over the "i". It'd be great to be able to copy the error or see more information.

    2 votes
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adding a schedule feature to empty trash and manage disk storage automatically.

    Having the option to schedule emptying trash, to manage disk storage.

    Currently in the System settings there is an option to reclaim disk space by deleting uneeded files. Instead of having to manually go in and click "Empty Trash" it would be nice to just set it to do it automatically every "Friday" or every "Two Weeks" etc etc.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Installer for deviceBridge

    Provide deviceBridge that can be deployed as an installable package, especially for silent installs.

    1 vote
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    under review  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto-updates/reminder notifications for deviceConnect

    Either automatic deviceConnect version updates or an automatic update reminder notification if deviceConnect has not been updated in the past 80 days.

    1 vote
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    under review  ·  0 comments  ·  System Administration  ·  Flag idea as inappropriate…  ·  Admin →
  20. Show SSID

    I would like to have the option to see the SSID where the device is connected to.

    1 vote
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    in backlog  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
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