Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

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  1. A field to leave notes to users

    This is just a thought or an enhancement request that might be useful if added to deviceConnect.

    Add a button or link “Messages from Admin” so users can easily see if there are any messages from Admin related to the use of mobile devices in the Mobile Labs cart.

    (Maybe this is similar to the “show device notes” checkbox but maybe not if other notes not related to a device can be broadcast to users here.)

    An example message would be like “Do not select the Samsung Galaxy S5 devices. There is an issue and a resolution is currently in…

    3 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. As an Admin of deviceConnect, the customer wants the ability to reserver multiple devices at once with one reservation.

    As an Admin of deviceConnect, the customer wants the ability to reserver multiple devices at once with one reservation. Reservations are one to one with devices now.

    2 votes
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    under review  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Password Reset

    Please provide a password reset feature for registered users.

    2 votes
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    1 comment  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Create a group of devices

    If group of devices can be created and admins can view only specific list of devices. This will ease to find devices every month and whole group can be picked and assigned for specific use.

    4 votes
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    under review  ·  1 comment  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Provide a tool that allows a tester to Verify the connection string

    Provide a tool that allows a tester to enter the connection string information into a text box for example and get a sanity check and any errors back.

    Using UFT the information is limited on why your connection failed.

    1 vote
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    under review  ·  1 comment  ·  Command Line Interface (CLI)  ·  Flag idea as inappropriate…  ·  Admin →
  7. dCB Traffic over https

    dCB Traffic over https. Currently dCB communicates over http and they want to have communication over secured channel.

    1 vote
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    started  ·  0 comments  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add custom role permissions to software downloads

    Give administrators the ability to restrict downloads of Trust, CLI, and deviceBridge based on the role.

    1 vote
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    under review  ·  1 comment  ·  deviceBridge  ·  Flag idea as inappropriate…  ·  Admin →
  9. allow a user to release devices used by specific users

    allow a user to release devices used by specific users

    1 vote
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    under review  ·  1 comment  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Robust solution to check distortion in page in landscape and potrait

    on changing to landscape the button,dialogbox,dropdown,label shift toward left side or out of the screen. To verify if such shifts does not happen in automated way.
    However the solution should be robust to all devices under same platform.
    EG: Pixel to pixel would not work since it would be specific to single device

    1 vote
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    under review  ·  1 comment  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  11. Support for 3D Touch Manual and Automated Testing

    At the moment 3D touch testing is not supported by deviceConnect. It would be nice to have this feature added for manual and automated testing.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Team Usage Reports

    Create the ability to view usage information based on all users in a role or team.

    1 vote
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Usage credits

    Usage of devices should be based on an amount of minutes a user or team has been allocated thus restricting the amount of time on devices.

    1 vote
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    under review  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow LDAP authenticated users' roles to be managed through deviceConnect

    Allow admins the ability to allow users to be authenticated through AD or LDAP but have the roles managed through deviceConnect.

    2 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to reset logs every X period of time. Both device logs, and appium logs per device.

    When I click on a device, and then "View Logs" button, it takes too long to load. We should be able to clear our device logs every week, or per session. Same for when we click "Appium Logs".

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Display Android App Activity on Application Details Page

    Request to Display Android App Activity
    on Application Details Page.

    2 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. iOS: Query the device hardware model number.

    Request to programmatically query the device hardware model number (located the back of an iOS device).

    2 votes
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. System-Alert-Dismissal Functionality for UFT Users

    Request an automatic function for the Trust Plugin to dismiss system alert pop-ups on mobile devices.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support for testing 'Shake' gesture.

    The option to emulate a 'Shake' gesture with the mobile devices would be nice. This would be useful to test an app that uses this feature.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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