Customer Feedback for Mobile Labs

Welcome to Mobile Labs’ Product Feedback Portal. We love hearing from our customers. If you have any suggestions for how we can improve our products, please share them with us here. While we cannot add every suggestion to our product roadmap, we are committed to reading every post.

How it Works:

  • Check out the ideas others have suggested and vote on your favorites
  • If you have a suggestion that’s not listed yet, submit your own
  • Please only include one idea per post

Please do not post company or confidential data.

If you need product support, please visit: http://support.mobilelabsinc.com/

Thank you for joining our community and helping us improve our products. We’re happy you’re here!

  • Hot ideas
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  • My feedback
  1. Allow LDAP authenticated users' roles to be managed through deviceConnect

    Allow admins the ability to allow users to be authenticated through AD or LDAP but have the roles managed through deviceConnect.

    3 votes
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    under review  ·  0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to reset logs every X period of time. Both device logs, and appium logs per device.

    When I click on a device, and then "View Logs" button, it takes too long to load. We should be able to clear our device logs every week, or per session. Same for when we click "Appium Logs".

    1 vote
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Display Android App Activity on Application Details Page

    Request to Display Android App Activity
    on Application Details Page.

    2 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. iOS: Query the device hardware model number.

    Request to programmatically query the device hardware model number (located the back of an iOS device).

    2 votes
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    under review  ·  0 comments  ·  Device Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. System-Alert-Dismissal Functionality for UFT Users

    Request an automatic function for the Trust Plugin to dismiss system alert pop-ups on mobile devices.

    1 vote
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Support for testing 'Shake' gesture.

    The option to emulate a 'Shake' gesture with the mobile devices would be nice. This would be useful to test an app that uses this feature.

    2 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support for Android Talkback Testing.

    While deviceConnect supports iOS Voice Over Testing, there is no support for Android Talkback.

    3 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Increase device viewer screen performance

    iOS runs more slowly on older devices than newer devices and this performance issue impacts testing on older devices. Increase the performance of the device viewer.

    1 vote
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    started  ·  0 comments  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  9. Picture Injection

    Would be nice to Send an image to the Camera. This would allow testing of the camera function within an app, without the need to actually take a new picture.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Return different builds of an app with CLI

    CLI -applist function does not return different builds of an app. This may be an issue if the only unique aspect of an app is the build number.

    2 votes
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    under review  ·  0 comments  ·  Command Line Interface (CLI)  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add CLI command to launch an app using the Bundle ID


    • Need a command that will allow the user to launch an app using the bundleID.

    1 vote
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    under review  ·  0 comments  ·  Command Line Interface (CLI)  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add ability to throttle network connections of the device

    It would be nice if you could manage the network connection of the device and provide the ability to manage the network conditions to add latency or drop packets so they can more resemble different cellular networks or poor WiFi connections.

    5 votes
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    planned  ·  1 comment  ·  Device Connections  ·  Flag idea as inappropriate…  ·  Admin →
  13. Appium Eclipse Plugin

    It would be great to have an Eclipse Plug-in for the built-in Appium server in deviceConnect. This way we don't have to manage windows and it can also help interact with code and inspect objects.

    2 votes
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    under review  ·  0 comments  ·  Appium  ·  Flag idea as inappropriate…  ·  Admin →
  14. Device Reservations: Set max time duration, restrict consecutive reservations.

    Ability for an admin to set maximum time duration device can be reserved.
    Restrict consecutive (back-to-back) reservation of the same device by the same user.
    For example – user not able to create a reservation of the device for more than 2 hours. Consecutive, back-to-back reservations of the device are restricted so user not able to create multiple 2 hour reservations of the device without required X amount of hours between reservations.

    7 votes
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    in backlog  ·  0 comments  ·  Device Reservations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reservation Notes

    Ability to add notes to reservations to describe the reservation in more detail. Also useful for users who reserve the device for in-hand testing.

    7 votes
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    in backlog  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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